April 3, 2019

Customer Story: Jessica

Name: Jessica Catherwood

Area of Residence: City of Windsor (Central Windsor)

Why did I get a Home Security System?

It seems like the frequency of break-ins in Windsor have been on the rise recently. As a young woman who lives on my own, I felt that installing a security system would give me peace of mind both when I am away and when I am home at night.

Why JM Security Canada?

I contacted a larger, well-established security company in Windsor. Their sales person came and gave me a quote but I wasn’t thrilled with the experience.

The overall cost of the installation and equipment was very high and the monthly fees just didn’t fit my budget. The quote was written on a piece of paper and was pretty confusing. A friend of mine recently purchased her first home and had a system installed by JM Security and referred me to them.

The sales rep came out and blew me away from the start with exceptional service. She walked through my home and first gave me the list of everything that I asked for, kind of like a “wish list”.

We then went through all the available options to find the perfect combination of equipment that would meet both my security and budget needs. I really felt like this was a more customized, accessible approach that made me feel confident in my decision to proceed. I was even emailed more than one quote with different combinations of equipment options, and a clear breakdown of each cost.

It could not have been easier to navigate!From start to finished the process was so quick and easy. Their customer service was exceptional from the sale, to the installation to the follow up.

In all honesty, it felt like I was doing business with family.

I want everyone to know about JM Security Canada.

If you are looking for an easy, honest, affordable and customer focused company, they are the ONLY ones to consider.

I really believe that this company is doing things right. I think it is important to support local, exceptional businesses and JM Security has my support!

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